Privacy Policy
Last updated: December 21st 2025
This Privacy Policy describes how we collect, use, and protect your personal data at www.couch2cloud9.com (“the Website”), is operated by One2One Nutrition Ltd, trading as Ben Wilson.
- Data Controller
Ben Wilson is the data controller. You may contact him at info@couch2cloud9.com regarding any privacy concerns.
- What Data We Collect
We may collect and process the following data:
– Your name and email address (e.g. when joining a mailing list or contacting us)
– Your IP address and browser information
– Data on your website interactions (via analytics tools)
– Payment details if you make a purchase (handled by third parties like Stripe or PayPal)
- How We Use Your Data
Your data may be used to:
– Send updates, newsletters, or promotional emails (only with consent)
– Respond to inquiries or customer support requests
– Improve our content and services
– Process transactions and deliver purchased services
- Legal Basis for Processing
We process data based on:
– Your consent
– Contractual necessity (e.g. to fulfill purchases)
– Legitimate interests (e.g. understanding our audience)
– Legal compliance
- How Long We Retain Data
We retain personal data only as long as necessary to provide services or comply with legal requirements.
- Third-Party Processors
We may use the following providers to handle data:
– AWeber (email marketing)
– Stripe / PayPal (payment processors)
– Google Analytics (website analytics)
Each provider is responsible for their own data compliance. Your data is never sold or shared for unrelated third-party marketing.
- International Transfers
Your data may be transferred outside the UK/EU (e.g. to US-based providers). We ensure proper safeguards, such as Standard Contractual Clauses, are in place.
- Your Rights
Under the UK GDPR, you have the right to:
– Access your data
– Correct inaccurate data
– Request deletion of data
– Withdraw consent at any time
– Lodge a complaint with the ICO (Information Commissioner’s Office)
To exercise your rights, email: info@couch2cloud9.com
- Security
We implement appropriate technical and organizational measures to protect your data.
- Children
This Website is not intended for children under 18. We do not knowingly collect data from minors.
- Changes
We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “last updated” date.
Contact
If you have any privacy-related questions, contact: info@couch2cloud9.com